Terms & Policies

Effective October 15, 2026Arsclepius LLC (d/b/a “Arsclepius”)

Acceptance

By creating an account, you agree to these Terms & Policies. If you buy a ticket without an account, you agree to them at checkout, and they cover that purchase. If you don’t agree, don’t use the platform.

What Arsclepius is

Arsclepius is a skills-first platform for practice, learning, events, and education. Some features are free. Some are paid.

Your content and ours

You keep what you make. Your posts, photos, videos, course material, practice sheets and documents stay yours, and putting them on Arsclepius does not give us ownership of them.

To show your content to the people you chose, you give us permission to store it, copy it, resize it, make thumbnails and previews of it, re-encode it, back it up, and display it inside the platform and in the emails the platform sends about it. That permission exists to run Arsclepius and covers nothing else. We do not sell your content, license it to anyone else, or put it in advertising, and we will ask you first if we ever want to use it in our own marketing.

Two things carry your content off our own storage, and both happen only because you asked for them. When you use one of the AI drafting tools, the material you are drafting from goes to the AI provider named in the Privacy policy and comes back as a draft. When you use Edit in Canva, the photo you picked is copied into your own Canva account, where Canva’s terms cover that copy and ours do not.

Public means public. Anything you set to public can be read by anyone, including people with no account, and search engines can index it.

Deleting content takes it off the platform. Some things you made for other people stay, without your name on them, because they are part of somebody else’s record: messages in shared conversations, comments, receipts and tickets, and the events, courses and documents you ran for others. Leaving, below, says exactly what closing an account clears and what it keeps.

Eligibility & your account

You must be at least 13 years old to have an account. We ask for your date of birth when you create an account, however you sign up; giving a false one is grounds for removal.
If you are under 18, a parent or guardian has to agree to these Terms with you, and they are agreeing too. Show them this page before you carry on.
If you are under 18, do not buy anything here without your parent or guardian’s permission, and do not sign a waiver or an intake form for an event without them. A host running an event for under-18s is responsible for getting the adult’s agreement as well as yours.
You’re responsible for your account activity and keeping your login secure.
Provide accurate info when required (especially for payouts/safety flows).
No impersonation or misleading identity that harms or deceives.

Age & 18+ content

Every account starts the same: content and features marked 18+ are hidden from it.
The 18+ tier opens only after you verify your age with an ID check. We only ask for it at the moment you try to use an 18+ feature, never at signup.
Verification is also required before you can publish 18+ content or use partner seeking.
An account with a stated age under 18 cannot open the 18+ tier, and no verification will be offered to it.

Health information

Arsclepius is a training and education platform. It is not a healthcare provider, a health plan, or a healthcare clearinghouse, and it is not a business associate of any of them.

No insurance billing. You may not use Arsclepius to deliver, document, or support services billed to health insurance, Medicare, Medicaid, or any other health benefit program.
No protected health information. You may not upload or store protected health information as defined by HIPAA, or any clinical record, treatment note, or diagnosis created in the course of licensed healthcare. We do not sign business associate agreements.
What waivers and intake forms are here. Injury history, physical limitations and similar notes that a student gives an instructor are training records, not medical records. They exist so a coach can program safely. Treat them accordingly.
Not medical advice. Instructors on Arsclepius are not acting as your clinicians, and nothing on the platform, including anything generated by its AI features, is medical advice. Talk to a qualified professional before starting or changing physical training.

If you are a licensed clinician and you want to keep patient records, use a system built and contracted for that. This one is not.

Physical practice and in-person events

Arsclepius is about physical practice. Rope, fitness, martial arts, partner work and the events people run here carry a real risk of injury, including serious injury. No platform can take that risk away.

You choose what to do with your body. You decide which classes, events and practices to take part in. Stop when something is wrong, say no at any point, and say it out loud to the person you are practising with.
Know your own limits. Make sure you are fit for what you are about to do, and ask a qualified professional first if you are not sure. Tell your instructor about injuries, conditions and limits before you start, not after.
The host runs the room, not us. The instructor, host or venue is responsible for the space, the equipment, the supervision and the safety practices at their event. We are not in the room, we do not inspect venues, and we do not check anyone’s licence, insurance or criminal record. What a profile shows you is practice recorded here and vouched for by other members. That is not a professional credential and we do not treat it as one.
You accept that risk. By taking part in practice you book, arrange or attend through Arsclepius, you accept the risk of injury, illness, loss and damage that physical training carries.
Waivers you sign here run to the host. When you fill in a waiver or an intake form for an event, you are giving it to that host. We store it for them, we are not a party to it, and we do not enforce it for either of you.

Email from us

There are two kinds, and we keep them apart on purpose.

Service email is about the account you created: receipts, tickets, password resets, safety notices, and occasional notes about meaningful changes to the platform. If you have an account, you get these. You can switch them off in Settings → Notifications, except for the few we cannot skip, such as a receipt for money you spent or a safety notice.
Marketing email is the newsletter, product news, event announcements and course news. You only get these if you asked for them, the exact sentence you agreed to is stored with the date you agreed to it, and every message unsubscribes in one click without logging in. Marketing email is for people 16 and over. Deleting your account takes you off every list.

We do not measure marketing email. Nothing we send records whether it was opened or which links were clicked. If that ever changes, the sentence you agree to when you subscribe will say so first, and service email will stay out of it.

Buying, selling and fees

We are not the seller. When you buy a ticket, a course, a plan or a session, your agreement is with the host or creator who listed it. Arsclepius runs the checkout and collects the money on their behalf. We do not vet, endorse, employ or supervise them, and we cannot guarantee outcomes.
Hosts are responsible for what they run. Content accuracy, venue rules, safety practices and compliance with law are theirs.
Prices include our fee. We charge a platform fee on each sale and keep it. Every price we show is the full price before tax: when the seller passes the fee on, it is included in the price you see and checkout charges that same figure; when the seller absorbs it, the fee comes out of their share. Tax, if any, is worked out by Stripe from your address and shown before you pay. If we cannot load the full price, we show no price rather than a partial one.
Plans renew until you cancel. A subscription plan renews on its own at the price and interval shown when you bought it, and your card is charged every cycle until you cancel. Cancel any time from Settings → Memberships. Cancelling stops the charges from then on. It does not refund a cycle you have already paid for.
Refunds for courses, sessions, packs and memberships are up to the person who sold them. There is no refund button for these in the app yet: ask the seller, and write to us at Robert@Arsclepius.com if they do not answer. Event tickets work differently; see the next section.

Tickets, refunds and payouts

The host sets the refund policy for their event, and unless they choose otherwise, all sales are final. Ask the host before you buy if it matters to you.
Where the policy allows a refund, you take it yourself from the ticket. The ticket stops working straight away and the money goes back to the card you paid with, usually within five to ten days.
When you refund a ticket yourself, the platform fee is not refunded. It paid for checkout, ticketing and holding your seat, and those already happened. Before you confirm a refund you are shown what you get back and what we keep.
A host may let you move a ticket to another of their events instead of refunding it. No money moves when you do.
You can give a ticket to another Arsclepius account from your ticket page. The transfer is permanent and no money changes hands.
Hosts are paid after the event, not at the sale. We hold the ticket money until the event has ended and a short dispute window has passed, which is seven days unless the event says otherwise.
If a host cancels an event, every ticket is refunded automatically, whatever their refund policy says: the ticket price, the tax, and the platform fee except the part the card processor kept on your payment. You do not need to ask. If a host changes an event beyond what you paid for without cancelling it, a refund is theirs to give under their policy, so ask them first, and write to us if they will not answer.

Enforcement

To protect the community, we may remove/restrict content, limit features, or suspend/terminate accounts.
We may act with or without notice when safety is at risk.

Copyright complaints

If something on Arsclepius copies work you own, tell us and we will act on it. Write to privacy@arsclepius.com with what the work is, a link to where the copy sits on Arsclepius, how to reach you, and a statement that you believe in good faith the use was not authorised and that you own the work or are allowed to act for the owner.

If we take something of yours down and you think we were wrong, write to the same address and say why. We will pass it to the person who complained and we may put the content back. Accounts that keep infringing get closed.

Disclaimers and limits

The platform is provided as it is. We build Arsclepius in the open and we work on it constantly. We do not promise it will be uninterrupted or free of errors, and we do not promise any particular feature will stay. To the fullest extent the law allows, we give no warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.
We do not vouch for other people. Courses, events, services, posts, skill records, reviews and attestations are made by members. Age verification tells us an account belongs to an adult and nothing more. We do not check anyone’s licence, insurance, qualifications or criminal record, and we do not check that what a member teaches, sells or claims is accurate, safe or lawful.
What we are not liable for. To the fullest extent the law allows, Arsclepius LLC is not liable for indirect, incidental, special, consequential or punitive damages, for lost profits, or for lost data.
Where we are liable, there is a cap. Our total liability to you for all claims, taken together, is limited to the greater of the fees we kept from you in the twelve months before the claim and one hundred dollars.
Some of this may not apply to you. Several places do not allow the exclusions above. Where that is true, they do not apply to you and the rest still does.

Leaving

You can pause your account for a set period, or close it permanently, from Settings → Account.

Pausing hides your profile and keeps everything. It also signs you out, and signing in again is what brings the account back.

Closing is immediate and permanent. Your sign-in goes, and so does everything that is only about you: your practice history and journal, your skills and pets, your disciplines, your memberships, your preferences and saved libraries, and your photos and albums. Your profile stays behind as an anonymous “Deleted account”, so that other people keep their messages, comments, purchases and tickets, and so do the events, courses and services you ran for them. Signed waivers and financial records are kept for the periods in the Privacy policy. Download your data first if you want a copy.

A few things have to be settled before an account can close: money still held from one of your events, a balance left in your wallet, a payout on its way to you, an upcoming event of yours that still has ticket holders, and an organisation you founded. Settings → Account lists whichever of these applies to you, and closing opens as soon as they are cleared.

Changes to these terms and to the platform

Arsclepius is actively built. Features arrive, rules get clearer, and these policies change with them. Here is how you will find out, so nothing lands on you by surprise.

You see a notice in the app. When we change the Terms, the Privacy policy or the Community Guidelines, you get a notice the next time you open Arsclepius telling you what changed. You can read the full text before carrying on.
The notice is in the app, not in your inbox. We do not email you about a policy change. The notice waits for you the next time you open Arsclepius, which is the one place we can be sure you see it, and it stays until you have read it.
New features that need something new from you ask for it separately. If a feature needs access to something, or needs you to agree to a specific rule, it asks at the moment you use it, not quietly in a policy update. Sensitive features always ask separately, and you can always say no and keep using everything else.
Saying no is allowed. If you do not accept a change, you can stop using the affected feature, or close your account from Settings → Account and take your data with you.

We keep a dated record of which version of these policies you agreed to and when. The date at the top of this page tells you which version you are reading.

Governing law and disputes

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Any dispute that has to go to court goes to the state or federal courts sitting in New York, and we both agree those courts may hear it.

Before that, write to us. Most things that end up in front of a judge could have been sorted out by an email to privacy@arsclepius.com describing what went wrong and what you want done about it.

General

These Terms are the whole agreement between you and Arsclepius LLC about Arsclepius, together with the Privacy policy and the Community Guidelines, which are part of them.
If part of this is unenforceable, that part is cut out and the rest still stands.
Not enforcing something is not giving it up. If we do not act on a breach, we can still act on it later.
You cannot transfer your account or this agreement to somebody else. We can transfer it if the business is sold or reorganised, and we will tell you if that happens.
Some things survive the end. If you close your account or we close it, the sections about your content, disclaimers and limits, copyright, governing law and this one stay in force.